Jiun88 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

jiun88 is an online betting and casino platform operating under the domain jiun88.life, serving users in Malaysia exclusively. This Privacy Policy describes how jiun88 collects, processes, stores, and protects your personal data when you use its website, mobile app, or any services offered by jiun88.

This policy applies to all individuals who interact with the jiun88 platform, including unregistered visitors, registered members, and former members whose accounts have been terminated. By using any part of the jiun88 platform, you acknowledge that you have read and understood this Privacy Policy.

Jiun88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. If you have any questions about how we handle your data, please contact our Data Protection Officer at support@jiun88.life.

jiun88 only collects data that is genuinely necessary to deliver safe, compliant and effective services. We do not collect excessive data or data without a clear purpose. Below are the categories of data we collect and how they are collected.

Data You Provide Directly:

• During account registration: your full name, date of birth, phone number, email address, and chosen password.
• During the KYC (identity verification) process: a photo or scan of your government-issued ID (MyKad), a face verification selfie, and proof of address.
• During deposits and withdrawals: your Malaysian bank account details or registered phone number for Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow.
• When contacting customer support: the content of your communications, including enquiries, complaints, or feedback submitted to the jiun88 team.

Automatically Collected Data:

• Technical data: IP address, web browser type and version, operating system, screen resolution, and the device type used to access the jiun88 platform.
• Usage data: pages visited, time spent on each page, games played, betting history, deposit and withdrawal amounts, usage patterns, and login sessions.
• Device location data: jiun88 only collects approximate location data (based on IP address) for security purposes and to detect unauthorised access. We do not collect precise GPS location data unless you explicitly grant permission.
• Cookie and tracking technology data: as described in Section 5 below.

jiun88 uses personal data collected solely for the legitimate purposes stated below. We will not use your data for any other purpose without notifying you in advance and, where required, obtaining your consent.

• Service provision: Managing your account, processing deposits and withdrawals via supported Malaysian payment methods, and enabling access to all jiun88 products including Sports Betting, Live Casino, Baccarat, slots, and e-sports.
• Identity verification (KYC): Verifying that you meet the minimum age requirement of 18 years, confirming your identity to prevent fraud, and complying with legal requirements related to anti-money laundering.
• Account security: Detecting suspicious activity, preventing unauthorised access, verifying logins from new devices or locations, and sending you security alerts.
• Service communications: Sending transaction notifications, policy updates, security alerts, and important account-related information via email or SMS.
• Responsible gaming: Monitoring betting patterns to identify early signs of problem gambling and uphold our commitment to protecting vulnerable members.
• Product improvement: Analysing aggregated, anonymised usage data to understand how members interact with the jiun88 platform and identify areas for improvement.
• Legal compliance: Complying with Malaysian legal requirements, including maintaining financial transaction records as required under the PDPA 2010 and anti-money laundering laws.

jiun88 does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. However, there are certain circumstances where jiun88 needs to share your data with carefully selected third parties.

• Payment processors: jiun88 shares necessary transaction information with verified Malaysian payment service providers — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks supporting FPX — solely for the purpose of processing your deposits and withdrawals.
• Game software providers: jiun88 works with internationally licensed game providers. Minimal technical data required to enable access to their games (such as session IDs) is shared securely via encrypted APIs.
• Technology service providers: jiun88 uses third-party services for cloud hosting, security analytics and fraud detection tools. All such providers are bound by strict confidentiality agreements and may only use your data in accordance with jiun88's instructions.
• Legal authorities: jiun88 will disclose personal data when required by a valid court order, law enforcement investigation, or other legal obligations under Malaysian law. jiun88 will endeavour to notify you of any such disclosure as promptly as possible, unless prohibited by law.

jiun88 uses cookies and similar tracking technologies to keep the platform running properly, enhance the user experience, and help us understand how members use the platform. Below are the types of cookies we use.

• Essential Cookies (Required): These cookies are required for the core functions of the jiun88 platform — including login session management, account security, and transaction processing. Without them, the platform cannot operate. These cookies cannot be disabled.
• Functional Cookies: Saves your preferences such as display language, account settings, and recent betting history to provide a more personalised and seamless experience. These cookies can be disabled, but doing so may affect some platform functionality.
• Performance & Analytics Cookies: Helps jiun88 understand how members interact with the platform — which pages are visited most, where users tend to drop off, and how long pages take to load. This data is collected in aggregate and anonymised form. These cookies can be disabled.
• Security Cookies: Helps jiun88 detect suspicious activity, prevent fraud, and protect your account from unauthorised access. These cookies are part of the platform's security infrastructure and cannot be disabled.

You can manage your cookie settings through your web browser. Most browsers allow you to view, delete, or block cookies. Please note that disabling certain cookies may affect your experience on the jiun88 platform.

jiun88 invests seriously in security infrastructure to protect your personal data. Below are the technical and organisational security measures we have in place.

• Data encryption in transit: All communications between your browser or app and jiun88 servers are encrypted using TLS 1.3 with a valid 256-bit SSL certificate.
• Data encryption at rest: Sensitive data, including financial information and KYC documents, is encrypted at rest using AES-256 encryption.
• Strict access controls: Access to members' personal data within jiun88's internal systems is restricted to staff with a legitimate business need only, and all such access is logged and audited regularly.
• Real-time threat monitoring: jiun88 uses an automated threat detection system that monitors platform traffic 24/7 to identify and block suspicious activity before it can compromise member data.
• Regular security testing: jiun88 conducts regular independent penetration testing and security audits to identify and address vulnerabilities before they can be exploited.
• Staff training: All jiun88 staff who handle personal data receive regular data protection training and are bound by strict confidentiality agreements.

As a jiun88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by us. All requests may be submitted to support@jiun88.life and will be processed within 14 business days of receipt.

jiun88 adheres to the principle of data minimisation — we retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

• Active account data is retained for the duration of the account's active period and for any additional period prescribed by law after the account is closed.
• Financial transaction records are retained for a minimum of 7 years from the transaction date, in compliance with Malaysia's tax and anti-money laundering legal requirements.
• Security logs and access records are retained on a rolling 12-month basis for investigation purposes in the event of a security incident.
• Marketing data (including consent records and unsubscribe history) is retained for 3 years from the date of the last interaction.
• When data is no longer needed and there is no legal obligation to retain it, jiun88 will securely delete or anonymise that data using methods that ensure it cannot be recovered.

If you close your jiun88 account, your profile data will be anonymised within 90 days. However, financial records will be retained for as long as required by law.

jiun88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. The latest version will always be available on this page.

• For significant amendments that directly affect your privacy rights, jiun88 will provide at least 14 days' notice before the changes take effect, via registered email and in-platform notification.
• The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed.
• Continued use of the jiun88 platform after the effective date of any amendment constitutes acceptance of the updated policy.

For any questions, concerns, or requests relating to your privacy and personal data, please contact the jiun88 Data Protection Officer: